Transmit Customer Experience
Frictionless identity that users trust -- and auditors approve.
The Challenge
Organizations in finance, healthcare, and government face a core tension: users demand seamless access, yet security and compliance cannot be compromised. Current identity flows rely on legacy login forms, generic multi-factor authentication, and inconsistent onboarding -- resulting in lost conversions, support tickets, compliance gaps, and risk exposure.
Adaptive, Passwordless, and Compliant Identity
Transmit Security provides the modern identity stack (biometrics, device trust, risk signals), while Creto designs and implements customer identity experiences.
- Secure: Authentication flows adapt to risk, behavior, and device
- Integrated: Seamless across web, mobile, portals, and kiosks
- Global-ready: Regional policy, language, and fallback control
What Creto Builds
Customer identity experiences powered by Transmit Security.
Unified Identity Flows
Connect onboarding, login, consent, and step-up events into a single journey. Eliminate fragmented sessions and maintain cross-device continuity.
Risk-Aware UX
Trigger step-up authentication only when risk warrants it. Analyze contextual risk in real-time and support silent re-authentication for low-risk users.
Consent + Compliance
Capture, store, and replay customer consent events by jurisdiction. Map to HIPAA, KYC, GDPR frameworks. Timestamp consent artifacts for audit readiness.
Business KPIs, Not Just Auth Metrics
Track conversion across onboarding and login journeys. Identify UX bottlenecks tied to drop-offs and MFA fatigue. Report on identity as a growth lever.
Real-World Results
Case studies from Creto implementations
“A regional fintech unified onboarding, login, and consent, reducing drop-offs by 34%.”
“A global SaaS provider reduced unnecessary MFA challenges by 40%, boosting session success rates.”
“A healthtech platform rolled out jurisdiction-based consent policies, meeting HIPAA and CPRA requirements in 7 states.”
“A digital bank improved login completion by 27% after implementing analytics across its identity stack.”
Why Creto
- Biometric login across all digital touchpoints
- Adaptive risk-based authentication
- Built-in compliance with auditable consent and identity proofing
- Insights into identity friction, success rates, and risk anomalies
Talk to Creto About Customer Identity
Let's build an identity journey your users trust -- and your auditors respect.